Shipping Policy

Effective Date: 7 September 2026

Karmikvault currently ships physical products within India. This Shipping Policy explains our dispatch timelines, delivery process, and the circumstances that may affect delivery.

By placing an order with Karmikvault, you acknowledge and agree to the terms outlined below.

Shipping Locations

Karmikvault currently offers shipping within India only.

Customers located outside India must independently arrange for delivery through an Indian address or a representative located in India.

Karmikvault is not responsible for:

International forwarding

Overseas delivery

Customs clearance

Import duties

International shipping charges

Delays after the product has been delivered to the provided Indian address

Arrangements made by the customer with a third-party forwarding service

Order Processing and Dispatch Timeline

Orders are generally processed and dispatched within 10 working days after payment has been received and confirmed.

Working days do not include Sundays or public holidays.

The stated timeline is a normal processing estimate and not an absolute delivery guarantee. Processing may take longer during:

Major festivals

Important anushthaans

High-volume order periods

Special spiritual or seasonal offerings

Public holidays

Unexpected operational circumstances

Where an order is connected to an important festival or anushthaan, additional preparation time may be required. In such cases, dispatch may take longer than the normal 10-working-day timeline.

Customers will be informed of any significant delay where reasonably possible.

Consecrated and Specially Prepared Products

Certain Karmikvault products may require additional preparation, selection, consecration, or energetic work before dispatch.

Such preparation may affect the processing timeline.

The customer acknowledges that these products may not always be dispatched immediately after payment and that additional time may be required to complete the preparation process properly.

Delivery Timelines

After dispatch, delivery timelines depend on the shipping partner and the destination.

Delivery may be affected by:

Location and serviceability

Weather conditions

Public holidays

Festival periods

Shipping-partner delays

Transportation disruptions

Incorrect or incomplete address details

Unforeseen circumstances beyond Karmikvault’s control

The dispatch timeline and the delivery timeline are separate. The normal processing period of 10 working days applies to the time required by Karmikvault to prepare and dispatch the order. It does not necessarily represent the total time until delivery.

Shipping Address

Customers must provide complete and accurate delivery details, including:

Full name

Complete Indian address

City

State

PIN code

Active phone number

Karmikvault is not responsible for delays, failed delivery, return-to-origin shipments, or additional charges caused by:

Incorrect address details

Incomplete address details

Incorrect PIN code

Unreachable phone number

Customer unavailability

Refusal to accept the package

Failure to coordinate with the delivery partner

If an order is returned because of incorrect information or non-acceptance by the customer, any additional shipping or re-delivery cost may be payable by the customer.

Shipping Charges

Shipping charges, where applicable, will be communicated or displayed during the order process.

Any additional charge arising from re-delivery, address correction, return-to-origin shipment, or special delivery arrangements may be payable by the customer.

Tracking and Delivery Updates

Where tracking information is available, it may be shared with the customer after dispatch.

Once an order has been handed over to the shipping partner, delivery-related updates and movement of the package may depend on the shipping partner’s tracking system.

Customers may contact Karmikvault for assistance with delivery-related concerns, but Karmikvault cannot guarantee control over the shipping partner’s delivery schedule.

Delayed, Lost, or Undelivered Shipments

If an order is delayed or appears to be undelivered, Karmikvault may coordinate with the shipping partner to investigate the issue.

Customers may be asked to provide:

Order details

Tracking information

Delivery address confirmation

Any communication received from the shipping partner

Resolution timelines may depend on the shipping partner’s investigation process.

Karmikvault will take reasonable steps to assist with delivery-related issues but is not responsible for delays caused by circumstances beyond its reasonable control.

Damaged Packages or Products

Customers should inspect the package upon delivery.

If a product appears damaged, defective, or materially different from the confirmed order, the customer must contact Karmikvault promptly and provide:

Order details

Clear photographs of the outer packaging

Clear photographs of the product

A complete opening or unboxing video

A description of the issue

Karmikvault will review the claim and determine, at its discretion, whether any resolution is appropriate.

Customers must not return any product without receiving prior written instructions from Karmikvault.

All claims relating to damaged products, incorrect products, returns, replacements, refunds, or exchanges are governed by the separate:

Cancellation & Refund Policy

Order Changes After Dispatch

Once an order has been dispatched, changes to the delivery address or delivery instructions may not be possible.

Customers should contact Karmikvault as soon as possible if any order information needs to be corrected. Karmikvault will try to assist where the order has not yet been dispatched, but changes cannot be guaranteed.

Contact Us

For shipping-related questions or assistance, please contact:

Karmikvault Location: New Delhi, India

Email: contact@karmikvault.com

Karmikvault prepares and dispatches every offering with care and intention. We request customers to provide accurate delivery details and allow the necessary time for proper preparation, especially during important festivals and anushthaans.

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