Frequently Asked Questions
Understanding the Journey. One Question at a Time.
Find clarity about our services, karmic guidance, rituals, sacred tools, and how to begin your journey with Karmik Vault.
About Karmikvault
Karmikvault offers spiritually aligned products, consultations, written reports, past-life decodes, digital resources, rituals, and group anushthaans intended for spiritual, devotional, educational, and personal-growth purposes.
Each offering is created or selected with intention, reverence, and care. The nature of preparation may vary depending on the product or service.
Karmikvault may offer:
- Crystals and natural materials
- Oils for external use
- Consecrated products
- Spiritual tools and devotional offerings
- Online consultations
- Past-life decodes
- Written reports and PDFs
- Group rituals and anushthaans
- Other spiritual or educational offerings listed on the website
- The availability, preparation, pricing, and terms of each offering may differ.
Products and Sacred Preparation
All Karmikvault products are Māntrika, consecrated offerings prepared through Vedic or Tantric anushthaans rooted in Sanātana Dharma.
These are not mass-market energised products or commercially standardised spiritual items. Each offering is prepared with a specific spiritual intention, according to the nature of the product, the purpose for which it is being offered, and the relevant Māntrika or ritual process.
The details of the anushthaan, mantras, ritual procedures, materials, timings, and other sacred aspects of the preparation may not be publicly disclosed. Certain details are intentionally kept private as part of the sanctity and integrity of the process.
The exact form of preparation may differ from one offering to another. However, every product offered by Karmikvault is rooted in a consecrated spiritual process rather than ordinary commercial energisation.
Certain natural materials, crystals, oils, and other components may be sourced externally.
External sourcing does not mean that the product is a generic or mass-market spiritual item. Materials are selected by Karmikvault and, where applicable, undergo the relevant Māntrika preparation, consecration, or anushthaan before being offered.
The source of a material and the spiritual preparation of the final offering are separate matters. Details regarding sourcing, preparation methods, mantras, ritual procedures, and other sacred processes may remain private.
Product images are illustrative unless expressly stated otherwise.
The actual offering may vary in:
- Colour
- Size
- Shape
- Weight
- Texture
- Markings
- Inclusions
- Natural imperfections
- Overall appearance
Certain Māntrika or consecrated offerings may not be photographed or displayed in their exact form. Images may therefore be provided only to communicate the general category, nature, or intended spiritual purpose of the offering.
The image should not be treated as a guarantee of the exact physical appearance, contents, materials, or preparation of the product you receive. Please read this together with the Disclaimer and the specific description of the relevant offering.
Natural variations in colour, size, shape, texture, weight, inclusions, markings, and minor imperfections are inherent characteristics of natural materials.
Such variations, as well as differences arising from external sourcing, hand preparation, consecration, Māntrika processes, or the private nature of certain spiritual preparations, will not ordinarily be treated as defects.
Important distinction: Karmikvault products are not ordinary mass-market energised products. Their spiritual preparation is rooted in Vedic or Tantric anushthaans within Sanātana Dharma, while their physical appearance may naturally vary from one offering to another.Product Care and Safety
Care instructions depend on the material and form of the product.
Not every crystal or spiritually prepared item is suitable for:
- Water
- Salt
- Direct sunlight
- Heat
- Smoke
- Oils
- Chemicals
- Prolonged exposure to moisture
Please follow any care instructions supplied with your product. Do not use a cleansing, charging, or storage method unless you are certain it is suitable for that material.
Karmikvault is not responsible for damage caused by improper cleaning, cleansing, charging, storage, handling, alteration, or use.
Karmikvault oils are intended for external use only.
Do not ingest the oils or use them internally. Avoid contact with the eyes, mouth, and sensitive areas. If irritation occurs, discontinue use and seek appropriate professional advice where required.
If you are pregnant, taking medication, receiving treatment, or have a known sensitivity or allergy, consult a qualified healthcare professional before using any oil or beginning any related practice.
No.
Karmikvault offerings are not a substitute for medical treatment, diagnosis, therapy, psychiatric care, professional counselling, legal advice, financial advice, or any other qualified professional service.
Please refer to the Disclaimer before purchasing or participating in any offering.
Orders and Payments
Please follow the instructions provided on the relevant product or offering page.
Where an order or request is to be placed through WhatsApp, please send the required details and wait for Karmikvault to confirm how to proceed. A message or enquiry does not automatically constitute acceptance of an order.
Karmikvault currently accepts payment through:
- UPI
- Bank transfer
Credit cards, cash, cash on delivery, and other payment methods are not available unless expressly stated otherwise for a particular offering.
An order is confirmed only after Karmikvault has accepted the request and the applicable payment or enrolment process has been completed.
Payment alone does not necessarily mean that an order, consultation, ritual registration, or service request has been accepted unless confirmation has been provided.
Orders cannot be cancelled after confirmation.
If you have an urgent concern, please contact Karmikvault immediately. Any request will be reviewed according to the Cancellation & Refund Policy, and contacting support does not guarantee cancellation or a refund.
Changes are not guaranteed after an order has been confirmed.
Once an item has been prepared, packed, dispatched, or handed to the courier, changes may not be possible. Any request must be made as early as possible and will be considered only at Karmikvault’s discretion.
Shipping and Delivery
Karmikvault currently ships products within India.
Customers outside India must arrange delivery to a valid address in India through a family member, representative, or other authorised recipient. Karmikvault is not responsible for onward international delivery, customs, duties, taxes, or arrangements made after delivery to the Indian address.
Orders are generally processed within 10 working days after payment.
Processing may take longer during:
- Festivals
- Important anushthaans
- Periods of high order volume
- Product preparation or consecration
- Circumstances requiring additional time before dispatch
Delivery time begins after dispatch and depends on the courier, destination, and circumstances beyond Karmikvault’s control.
Delivery timelines depend on the courier, destination, service availability, weather, public holidays, remote locations, and other circumstances beyond Karmikvault’s reasonable control.
Any delivery estimate is indicative and should not be treated as a guaranteed delivery date.
Where tracking is available, Karmikvault will share the tracking details after dispatch through the contact channel used for the order.
Courier tracking updates may not appear immediately. If you have not received tracking details within the expected processing period, please contact customer support.
Please verify your delivery address before making payment.
Address-change requests must be submitted as soon as possible and are not guaranteed. Once an order has been prepared, packed, dispatched, or handed to the courier, the address may not be changeable.
Karmikvault is not responsible for delays, failed delivery, or additional charges caused by an incorrect or incomplete address supplied by the customer.
A delay caused by courier operations, public holidays, festivals, anushthaans, incorrect address details, remote delivery locations, or circumstances beyond Karmikvault’s reasonable control will not automatically qualify for cancellation or refund, subject to applicable law.
Please contact support if the shipment remains delayed beyond the expected delivery period.
Damaged, Missing, or Incorrect Products
Please record one continuous, uninterrupted opening or unboxing video from the sealed package through the complete opening of the parcel and inspection of its contents.
Also provide clear photographs of:
The outer package
The shipping label
The packaging
The affected product
Any visible damage
Contact Karmikvault promptly with your order details and supporting evidence.
Claims are reviewed according to the Cancellation & Refund Policy. Submission of evidence does not automatically guarantee a refund, replacement, exchange, or other resolution.
Please contact Karmikvault promptly and provide:
Your order number
Clear photographs of the package and contents
The shipping label
A complete opening or unboxing video, where available
A description of the issue
Karmikvault may request additional evidence or information before reviewing the claim. Any approved resolution will be determined according to the applicable policy and may be limited to the affected product or component.
Karmikvault does not ordinarily offer returns, refunds, or exchanges.
Any exception, replacement, or exchange will be considered only where required by applicable law or expressly approved by Karmikvault in writing.
Change of mind, personal preference, perceived energetic dissatisfaction, difference in appearance, natural variation, or regret purchases do not ordinarily qualify for a refund or exchange.
Consultations
Consultation requests must be made through the designated WhatsApp channel.
Sending a request does not guarantee acceptance. Karmikvault will review the request and guide you on whether and how to proceed.
How long is the consultation waiting period?
The normal waiting period for a consultation may be up to 30 days.
The actual appointment date depends on availability and confirmation by Karmikvault.
Urgent consultations may be available at separate pricing and are accepted only for genuinely urgent circumstances.
Acceptance is subject to availability and Karmikvault’s discretion. An urgent request does not guarantee an immediate appointment.
Once a consultation is confirmed, it cannot be cancelled for a refund.
Rescheduling requests must be made at least 48 hours before the scheduled appointment and are subject to availability.
Requests made later than this may not be accepted.
Missed appointments, late joining, or failure to attend do not qualify for a refund, extension, or replacement session.
Please ensure that you are available and ready at the confirmed appointment time.
Consultations are not recorded by Karmikvault.
Where a written consultation is purchased, the applicable guidance is provided in the form of a written report.
No.
Spiritual guidance, consultations, past-life decodes, and written reports are intended for spiritual, educational, devotional, and personal-growth purposes. Experiences and results vary from person to person.
No specific outcome relating to health, wealth, relationships, career, protection, or personal circumstances is guaranteed.
Digital Products and Written Reports
Digital products may include PDFs, written reports, educational material, spiritual guidance, and other downloadable or electronically delivered resources.
The exact format and delivery method will depend on the offering.
Are digital products refundable?
Digital products, including PDFs and written reports, are non-refundable once payment has been made or delivery has been initiated.
Please review the offering details carefully before placing your request.
Delivery timing depends on the specific offering and the preparation required.
Karmikvault will provide the relevant delivery information or communicate any expected delay where applicable.
Unless expressly permitted in writing, digital products, written reports, and other materials are intended for the purchaser’s personal use only.
They may not be copied, reproduced, resold, redistributed, published, or commercially used without prior written permission from Karmikvault.
Rituals and Anushthaans
Rituals and anushthaans are generally conducted as group offerings unless expressly stated otherwise.
Please follow the registration instructions provided for the relevant offering.
Registration is confirmed only after the applicable payment and enrolment process has been completed and confirmation has been provided by Karmikvault.
Ritual and anushthaan registrations are non-refundable and cannot ordinarily be cancelled, transferred, or modified after confirmation.
Late registration or participation is not guaranteed. Please follow the instructions and deadlines provided for the relevant ritual or anushthaan.
No specific outcome is guaranteed.
Rituals and anushthaans are spiritual and devotional offerings. Individual experiences and results may vary, and participation does not replace professional assistance where required.
Refunds and Cancellations
Karmikvault follows a strict no-refund, no-return, and no-exchange policy, except where required by applicable law or expressly approved by Karmikvault in writing.
The detailed rules are provided in the Cancellation & Refund Policy.
No.
Change of mind, personal preference, regret purchases, perceived energetic dissatisfaction, or a change in personal circumstances do not ordinarily qualify for a refund.
No specific spiritual, personal, professional, financial, relationship, health, or other outcome is guaranteed.
Dissatisfaction with an expected or perceived result does not qualify for a refund.
Where Karmikvault agrees to review a product-related claim, the customer may be required to provide reasonable proof of purchase, photographs, videos, and other supporting evidence.
Any approved return, replacement, or exchange must be carried out strictly according to Karmikvault’s instructions. The relevant product may also be required to be returned securely for inspection.
Any approved resolution may be limited to the affected product or component and will not automatically apply to the entire order.
Customer Support
For product, order, payment, shipping, digital-product, consultation, or ritual-related questions, please contact:
Email: contact@karmikvault.com
Appointment-related enquiries and consultation requests should be made through the designated WhatsApp channel.
Please include:
- Your full name
- Order number or booking details
- Product or service concerned
- Date of purchase or registration
- A clear description of your question or concern
- Relevant photographs, videos, screenshots, or payment details, where required
Karmikvault aims to respond as soon as reasonably possible.
Response times may be longer during festivals, important anushthaans, high-volume periods, or when additional information is required to review your enquiry.
Submitting a support request does not automatically constitute acceptance of a cancellation, refund, rescheduling request, replacement, or other exception.
For formal support requests, please use the official email address or designated WhatsApp channel.
Messages sent through social-media comments, personal numbers, or unofficial accounts may not be treated as formal support requests.
Important Notice
All Karmikvault offerings are subject to the applicable:
- Terms & Conditions
- Shipping Policy
- Cancellation & Refund Policy
- Disclaimer
In case of any conflict between this FAQ and a formal policy, the relevant formal policy will prevail, subject to applicable law.
